Company Overview:
Lochness Medical Supplies Inc. (LMS) is a premier distributor of medical devices, specializing in rapid drug screening and Point of Care (POC) tests. We are dedicated to providing our clients with high-quality products they can rely on to make informed decisions for their patients and clients. At LMS, you will join a team of highly motivated and consultative product experts committed to driving growth and establishing lasting relationships with our clients. Our focus on innovation, quality, and exceptional customer service positions us as a trusted partner in the healthcare industry.
Job Overview:
As a Business Development Associate, you will join a dynamic team dedicated to driving new business and delivering exceptional service. You will collaborate closely with customers to understand and meet their needs while establishing and nurturing new business relationships. Your role encompasses daily outreach, meticulous record-keeping, and contributing to LMS’s competitive edge in the marketplace. Additionally, you are required to call upon professionals across various industries within the rapid diagnostic testing sector.
This position offers young professionals an opportunity to learn, grow, and contribute significantly to LMS's overall success, while also paving the way to break in the medical sales industry.
Job Responsibilities:
- Initiate and maintain contact with clients and potential customers to understand their business needs and challenges through phone calls (including cold calling), emails, in-person meetings, and other communication channels.
- Develop and implement sales strategies specifically tailored to LMS' key client markets, including staffing industry, addiction treatment, physician offices, urgent care facilities, and local pharmacies.
- Achieve sales targets by effectively addressing customer needs, fostering relationships, and securing new business opportunities.
- Actively identify and pursue new sales opportunities through research, networking, and outreach initiatives.
- Monitor and analyze market trends to refine and adjust sales strategies, ensuring alignment with current industry developments and customer demands.
- Stay informed about industry developments, trends, and best practices while actively maintaining and expanding professional networks to support sales initiatives.
- Provide comprehensive product information to clients, facilitate order submissions, and ensure a seamless purchasing experience to maximize customer satisfaction.
- Prepare detailed reports on sales activities, market conditions, and competitor analysis to inform strategic decision-making and track performance metrics.
- Maintain precise and up-to-date sales records, ensuring data integrity and contributing to the overall success and efficiency of the sales team.
- Address and resolve customer concerns promptly by offering effective solutions and providing constructive feedback to management for continuous improvement.
- Work collaboratively with colleagues across various departments to ensure cohesive efforts in meeting client needs and achieving organizational goals.
- Commit to a minimum of 80% travel within your designated territory
Salary and Compensation
- Hourly Wage + Commissions: commensurate with experience. This is ideal for highly motivated individuals seeking the opportunity to significantly increase their earnings through performance-based commissions.
- Car mileage reimbursements, as per IRS standards
Must-Have Qualifications:
- Recently graduated (up to 2 years) from a Bachelor’s degree or higher in business (business administration, economics, pharmaceutical marketing), psychology, healthcare or science
- 6 months to 2 years of combined sales or customer service experience in any industry, including full-time, part-time roles, and internships.
- Reside within a 1-hour driving radius of the downtown area of the designated territory.
- Own a reliable vehicle and maintain valid driver’s insurance in your name.
- Excellent verbal and written communication skills, coupled with high emotional intelligence. Proven experience and ability to listen actively, clearly articulate value propositions, and tailor messages to appropriate audiences.
- Strong networking abilities
- Energetic, outgoing, and driven personality with a strong motivation to achieve and exceed goals.
- Familiarity with MS Office and CRM software, or the ability to quickly learn and adapt to new digital tools.
- Flexibility to travel for sales meetings, conferences, or client visits as required.
- Demonstrated experience working effectively within cross-functional teams while also possessing the discipline to work independently.
- Proven experience and ability to handle rejections and persevere in challenging situations.
- Strong organizational and time management skills, with a track record of efficiently managing multiple tasks and meeting deadlines.
Desired Qualifications:
- Demonstrated success in engaging and selling to key decision-makers such as business owners, medical professionals, C-level executives, and purchasing officers. Ability to navigate complex organizational structures and build strong relationships with influential stakeholders.
- Proven ability to approach challenges with creativity and logic, employing common sense and innovative strategies to develop effective solutions. Strong analytical skills combined with a practical mindset to address and resolve issues efficiently.
Nice-To-Have Qualifications:
- Possession of formal sales trainings or certifications
- Proven experience or familiarity with sales techniques like needs assessment, relationship-building, and closing sales.
- Knowledge of sales performance tracking tools and KPIs in a B2B sales environment
- Basic understanding of medical devices, including familiarity with medical device regulations, FDA guidelines, or healthcare protocols
- Proficiency in an additional language (e.g., Spanish) can be beneficial for diverse markets.
What to Expect on the Hiring Process:
- Initial Phone Screening
- MS Teams Video Interview with Hiring Manager
- Assignment Submission
- Reference Check
- In-Person Field Exposure Interview with Sales Manager
Application Process:
- Interested candidates can also submit a resume and any supporting documents to careers@lochnessmedical.com
